FAQ

Once opened, we recommend eating the cotton candy within an hour to fully enjoy its light and fluffy texture. Over time, exposure to air can alter its texture and make it firmer.

Once opened, Bulles Éclatantes should be kept refrigerated for 1 month.

We prepare your orders in just 24 to 48 hours.

Next, your package will be delivered directly to your door:

• 1 to 3 business days in Quebec
  
• 1 to 5 business days elsewhere in Canada
  

Order with confidence: we ship quickly, so you can enjoy your products without delay! ✨

In Quebec, delivery is only $11.99 , and $15.99 in the rest of Canada .

And the best news: shipping is free on orders over $75 ! ✨

Treat yourself without worrying about delivery fees! 💜

Additional charges may apply for remote areas and oversized packages . If so, our team will contact you.

We accept the following payment methods:

Credit, Paypal, Apple Pay, Google Pay, pay in several installments with shop pay, subject to certain conditions.

Our products are non-refundable. However, your satisfaction is important to us.

If you encounter a problem with your order, please contact us. Our team will be happy to analyze the situation and find the best possible solution.